Proactive Advising: A Case Study
The Student Success Center (SSC) on my campus was a peculiar collection of resources. There was the campus testing center, where students took various standardized exams, and next to that the Office of Disability Services. In the remaining suite of offices were the staff who made up the advising side...
Lessons Learned from 13 Years as a Director of Online Education
Back in 2004 I made the decision to develop my first online course. I was using online discussions in one of my face-to-face classes and having success with them—really, my primary motivation to teach fully online. So in 2005 I took the leap and offered my first online class. No...
Student Engagement: The Key to Retention
As Steven C. Howey (2012) pointed out years ago, educators across the US are “frustrated with the challenge of how to motivate the ever increasing number of freshmen students entering college who are psychologically, socially, and academically unprepared for the demands of college life.” For the past 40-plus years, the...
Planning Community-Based Faculty Training and Professional Development at Your Institution
External faculty development has many benefits for improving teaching and academic programs, but these courses and training also come with limitations. The direct creation of an academic institution’s own faculty training and courses is one practical option to expand faculty professional development opportunities aligned with evidence-based teaching practices, institutional needs,...
Transitioning from Compliance to Innovation
Creating a culture for continuous improvement with academic programs is a challenge. As my institution—Sul Ross State University in Alpine, Texas—prepared for our decennial accreditation review, I found it difficult to motivate faculty to complete the required program reviews for the compliance report. With some cajoling, 41 faculty reluctantly agreed...
Partnering with Student Organizations to Build First-Year Student Engagement: Special Olympics Young Athletes and Merrimack College
Every day, academic leaders make decisions about what kinds of programming college first-year students will find attractive and engaging. Many colleges’ ideas, however, fail to connect to student interest and experience. Part of the reason for this disconnect is generational. The staff and administrators planning these programs are at least...
Colleges and Universities Need to Master Advanced Analytics (Psst… The Smart Ones Already Have)
Those in the trenches don’t need to be told higher education is facing serious challenges, but the reminders are everywhere. As reported by Inside Higher Ed, there’s a growing shortage of our prized input: undergraduates. Meanwhile the value of our output (a degree) is being questioned. A recent Gallup survey found that...
Fostering Innovation with a Hands-Off Approach
Millersville’s Open Education Working Group was initially formed by like-minded faculty, librarians, and staff who wanted to promote the use of OER across campus. The self-assembled group planned events for Open Education Week and organized a virtual conference to help broaden the understanding and use of OER. The group created an Open...
Program Acquisitions: Lessons for Leaders
In my role as dean of the College of Health and Science at Concordia University, St. Paul (CSP), I collaborated in the acquisition of two resource-intensive healthcare programs associated with university closures. In December 2016, CSP began the acquisition process for a pre-licensure nursing program, and, in March 2019, CSP...
How to Talk to Faculty Who Receive Low Course Evaluations
This article is the second installment on conversations about course ratings. The first installment explored how to frame a discussion with a faculty member who receives average ratings semester after semester. This second scenario may be the most challenging for department chairs. It’s the conversation that needs to occur with a faculty...
