dealing with disruptive students
Risk Management

Dealing with Disruptive Students 

Most professors will have to deal with classroom disruptions at some point, from the relatively minor—students who show up for class late or who talk excessively—to the more serious—disrespectful, uncivil, or threatening student behavior. It's the role of the department chair to create a culture that helps prevent and deal...
Perception problem
Leadership

The Perception Problem 

Whose problem is it when there is a perception that the performance of a faculty or staff member has not been satisfactory? Consider, for instance, the following scenario. A chairperson is conducting an annual performance appraisal of a faculty member and says, “Your teaching seems to have been quite good this year,...
department chairs
Leadership

Rethinking Councils of Chairs 

Over the last two decades there have been occasional conference presentations and articles in the higher education literature about collectives of academic department chairs that meet to discuss a variety of topics. These groups are not the same as a chairs’ council that is convened on a regular basis by...
data-informed
Marketing

Creating a Data-Informed Culture 

In this era of “doing more with less,” institutions are searching for operational efficiencies and predictors to increase enrollment and retention, reduce cost, ensure students graduate, and improve the learning experience. Finding those efficiencies, evaluating their effectiveness, and then implementing those changes requires data.