Developing Critical Cross-cultural Communicative Competence in Academic Leaders
According to Chun and Evans (2018), continued white hegemonic practices in university and college administration and faculty have failed to develop a representative institutional culture and organizational structure that is responsive to the needs of diverse students and faculty. The purpose of this article is to discuss this issue, relate...
Higher Education: Exporting Middle-Class Dreams
Many countries are currently considering diversifying their higher education systems by modeling U.S. community college-like institutional designs. Vietnam and China, along with other nations, are intrigued by, curious about, yet somewhat suspicious of American community colleges—especially in terms of their relationship to universities and higher learning.
Even if It’s Not Broken, It Can Still Be Improved: Reorganizing for Effective Alignment
When systems and processes are misaligned and do not function effectively or efficiently for students, faculty, or staff, the need for reorganization of academic affairs is obvious. But it’s a daunting task. Broach the topic in a meeting, and you’ll immediately detect a rise in the level of stress in...
On a Shoestring
This simple strategy can play a role in bringing a campus together around priorities that are shared widely and building a leadership team that is broadly regarded as unified and legitimate. Although, honestly, I cannot quantify its success, from years of experience I can attest to its far from negligible...
To MOOC or Not to MOOC? That Is Just One of the Questions!
It seems that each new day brings a barrage of articles regarding massive open online courses (MOOCs) and their successful use in education and business. Both large and small educational institutions feel compelled to respond to internal and external stakeholders about MOOC development, and for those institutions unable to partner...
Seven Ways to Combat Attrition in Online Courses
One of the biggest issues in online education is attrition. “Student retention is a noteworthy issue for higher education institutions and is closely tied to accountability,” write Melanie Shaw of Northcentral University, Scott Burrus of University of Phoenix, and Karen Ferguson of Colorado State University-Global Campus. In an article in...
Accreditation from a Positive Leadership Perspective
May we be candid for a moment? When academic administrators are alone—no faculty members or representatives of the press in sight—one of the things we complain about most bitterly is accreditation. It doesn’t matter whether we’re talking about regional accreditation of all our programs or specialized accreditation of individual programs,...
The Case for Chairs Working Beyond Their Departments
Over the past two decades, the responsibilities of academic department chairs have grown in both number and complexity. The newer work for chairs has not replaced traditional duties but rather has been layered on top of them. Many of the emerging chair responsibilities are related to calls for accountability, expectations...
How to Select a Department Chair
In most academic departments, chairs are elected—or at least recommended to the dean—through a vote of the faculty. At other institutions, the chair rotates among the entire full-time or tenured faculty, while at still others the upper administration appoints the chair either from among current members of the department or...
When Good Professors Turn into Bad Deans
“Thanks for your ‘Dean’s Dialogue’ columns, Tom—you offer some good advice to deans and other administrators. But it seems like your deans are always noble and virtuous while the faculty they lead are villains and miscreants. What happens when good professors turn into bad deans?” This was the gist of...